I’ve Seen This Wave Before

A decade ago I founded a startup in the Big Data and Cloud wave. I’ve spent the last two years close to the AI wave. What strikes me isn’t how different they are — it’s how precisely the sequence rhymes. Four lessons I paid for the first time, plus a companion on pricing.

  1. I’ve Seen This Wave Before — The flagship: two waves, the same sequence, four lessons that carry over.
  2. Start With the Problem, Not the Wave — The wave supplies capability. It never supplies direction.
  3. Being Early Is Not an Advantage — Early means you fund the market’s education — and someone else harvests it.
  4. Services Before Product-Market Fit — Get paid to learn the problem, then productise the part that repeats.
  5. When Your Partner Ships Your Product — Partner as if it’s permanent; build as if it isn’t.
  6. What Do You Charge for a Data or AI Platform? — Seat, consumption, compute, outcome — and the cost floor SaaS never had.

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At the intersection of data, AI, and imagination lies the path to transformation. Our greatest evolutions occur when we use technology not just to improve what is, but to reimagine what could be.